Purchase
Our T-shirts are designed to fit true to size. We recommend selecting your usual size.
For further guidance, please refer to our Size Guide or contact our team for personalised assistance.
SIZE GUIDE
Fit is central to how a W.Rubens is worn. If you prefer a sharper silhouette, stay true to size. For a more relaxed feel, consider sizing up.
Our team is available to guide you personally. (LINK TO WHATSAPP)
You may create an account or proceed as a guest at checkout.
Simply select your desired piece, add it to your bag, and follow the checkout process.
If your order has just been placed, please contact us at care@wrubens.com.
We will do our best to accommodate any changes before dispatch.
Creating an account allows you to securely store your details, track orders, manage preferences, and receive early access to new releases and updates.
Yes. All payments are processed through secure, encrypted systems and require authentication via your bank. Orders are only confirmed once authorised.
We accept Visa, MasterCard, American Express, JCB, and UnionPay.
PayPal and Apple Pay are also available.
For full details, please refer to our Payment Policy.(LINK)
Shipping
Orders are typically dispatched within one working day.
International shipments are sent via DHL Express, fully tracked from our UK distribution centre.
Delivery typically takes 2–5 working days, depending on your location.
Yes. If your order is available, we can arrange a collection.
Please contact us to organise this. (CONTACT US LINK)
You may select between our signature packaging or an eco-conscious alternative at checkout.
All packaging is responsibly produced.
International shipping is £20.
UK shipping is Free.
Complimentary shipping is offered on all orders over £300.
Depending on your location, duties and import charges may apply.
These will be displayed at checkout where applicable.
Once your order is dispatched, you will receive a tracking link via email, allowing you to follow your order in real time.
Returns
Returns and exchanges are accepted within 14 days of delivery.
Items must be returned in their original condition.
Log into your account and select the order you wish to return.
If you need assistance, email us at care@wrubens.com.
Refunds are processed once your return has been received and inspected.
Please allow 3–5 working days, depending on your provider.
Items must be unworn and returned in their original condition.
Returns that do not meet this standard may not be accepted.
Duties and import charges are non-refundable, as they are issued by local authorities.
Just For You
All W.Rubens shirts are crafted in our North London atelier, supporting British manufacturing and skilled artisans.
Each piece combines the precision of tailoring with the comfort of a T-shirt. Defined by signature details, premium Supima cotton, and London craftsmanship, a W.Rubens is designed to endure.
We use BCI certified Supima cotton — one of the finest cottons in the world, known for its strength, softness, and longevity.
Yes. Each W.Rubens piece is produced in small batches, ensuring exclusivity and maintaining the integrity of the design.
Selected styles may return, but many are produced in limited runs and will not be restocked. We recommend securing your preferred style when available.
We recommend cold washing, air drying, and low-heat ironing to preserve the fabric and construction.
Slight shrinkage after the first wash is natural. Each garment is designed to settle into its intended fit.
Payments
Tracking details are generated and emailed to you the moment your package is dispatched.
Care
Tracking details are generated and emailed to you the moment your package is dispatched.
Contact
Tracking details are generated and emailed to you the moment your package is dispatched.
CUSTOMER CARE
FAQs
All the answers. All the questions.
Frequently asked questions. Products, orders, shipments, payments. And much more.
WHICH PRODUCTS CAN I FIND AT YOUR ONLINE SHOP?
At benetton.com you can find a wide selection of products from our catalog for women, men and children, as well as special editions and products made exclusively for the online store. We update our catalog regularly, so come back often!
WHERE CAN I FIND INFORMATION ABOUT PRODUCTS AND SIZES?
For each product you will find a detailed description, composition and useful information for washing and care of the garment. To help you choose the right size, we have created a Size Guide with conversion tables from the Italian size, shown on the tag and on the product sheet, as well as conversions for different countries.
TRACKING
Nothing is lost! Find your package.
It's easy, just enter your email address and your order number (without the # in front). You will find it in the confirmation email we sent you
SHIPPING
Orders are usually delivered within 7 working days of placing your order.
Limited period free delivery on all orders.
We will send regular updates on your order through email & messages.
Registered users can follow their order also from “My Account” section on the website.
Please note delivery timelines are approximate and that orders are not shipped or delivered on national holidays.
