W. Rubens is committed to protecting our customer’s privacy. Please take the time to review this notice which explains what information we collect about you, how we use it, and your rights. W. Rubens Limited (“W. Rubens”, “we” or “us”) is the data controller of the personal data collected via or in connection with W. Rubens.
What personal data do we collect about you?
Data is collected when you provide it to us directly and through your use of the Site. This information may include:
What do we use this personal data for?
In line with UK Parliamentary Data Protection legislation, W. Rubens will hold and manage your personal data in the following way:
In accordance with the GDPR, we rely on the following legal basis to process your personal data:
We love to communicate with our customers and so, depending on your marketing preferences, we may use your personal data to send you marketing messages by email or post. Some of these messages may be tailored to you, based on your previous browsing or purchase activity and other information we hold about you.
If you no longer want to receive marketing communications from us (or would like to opt back in), you can change your preferences at any time by contacting us or updating your settings in your account. If you unsubscribe from marketing, please note we may still contact you with service messages from time to time (e.g. order and delivery confirmations, and information about your legal rights).
Who do we share this personal data with?
We share customers’ personal data with third parties in the following circumstances:
This Site ensures that data is encrypted when leaving the Site. This process involves converting information or data into a code to prevent unauthorised access. This Site follows this process and employs secure methods to ensure the protection of all credit and debit card transactions. Encryption methods such as SSL are utilised to protect customer data when in transit to and from this Site over a secure communications channel.
Whilst we do everything within our power to ensure that personal data is protected at all times from our Site, we cannot guarantee the security and integrity of the information that has been transmitted to our Site.
You have certain rights in respect of your personal data, including the right to access and correct your personal data, and, in specific circumstances, to transfer your personal data to another entity in a commonly-used format.
We will comply with any requests to exercise your rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. To make any requests regarding your personal data or if you have any questions or concerns regarding your personal data, you should contact us using the details below. You are also entitled to contact your local supervisory authority for data protection.
W. Rubens Limited
The Corniche, 23 Albert Embankment